Refund and Returns Policy

At Digi Learnify, customer satisfaction is our top priority. Since we deal with digital products (such as eBooks, courses, templates, and software), all sales are generally considered final and non-returnable. However, we understand that issues may arise, and we are here to help.

Refund Eligibility

You may request a refund if:

• The product you purchased is defective, corrupted, or not accessible.

• You were charged incorrectly due to a technical error.

• You received a product that is significantly different from its description.

Non-Refundable Cases

Refunds are not applicable in cases where:

• The product has already been downloaded or accessed successfully.

• Dissatisfaction arises due to personal preference or change of mind.

• Issues occur due to incompatible devices or third-party software outside our control.

Process for Refunds

• Submit your request within 7 days of purchase by contacting us at 📧 support@digilearnify.com.

• Provide your order ID and details of the issue.

• Once approved, the refund will be processed back to your original payment method within 5–7 business days.

Our Commitment

We are dedicated to providing a safe, reliable, and fair digital marketplace. If you ever face an issue, our support team will do its best to resolve it quickly and ensure you have a smooth experience with Digi Learnify.